Effective communication

Communication is the exchange of information, ideas and thoughts so that mutual understanding can be reached.  Communication occurs between staff, students and parents, playing an important role in building clarity, collegiality and a positive school culture.  Effective communication strengthens partnerships and networks within the school community to enhance student learning.  Communication can be verbal, non-verbal (actions) and/or written and electronic.  All communication should be safe, respectful and appropriate.  

Effective communication is:

• Clear and concise
• Safe and appropriate, in line with the school’s expectations
• Actively listening and undertaking appropriate actions to demonstrate understanding
• An open, honest, tactful and genuine interaction between staff members, students and families
• Consistent between verbal and nonverbal messages
• Carefully considered, controlling the use of tone and demeanour
• Being able to plan for and adjust communication, as appropriate for participants and context
• A respectful, reciprocal and collaborative process between students, staff and families
• Encouraging constructive feedback across the school community
• Directly teaching effective communication skills through personal, social and emotional learning
• Encouraging and expecting students to respectfully express their views and contribute to the life of the school

Trish Martin and Kylee Bertacco
Whole School Approach to Positive Behaviour Co-ordinators